FAQ
how we work
frequently asked question
To get in touch with us, you can reach out via WhatsApp at
+989385334303,
email us at
contact@babaksaaii.com,
or send a direct message on our Instagram page.
Are the watches completely handmade?
Not entirely. Each watch consists of several components: the dial, movement, hands, case, crystal, strap, and buckle.
In our atelier, the design and crafting of custom dials, straps, and buckles are done entirely by hand. The assembly and final testing are carried out using advanced watchmaking equipment and by skilled professionals.
What materials are used in your watches?
As representatives of the rich art and culture of Iran, we strive to use only high-quality and precious materials. Our watch dials are crafted with gold, silver, natural leather, and precious stones.
In our latest collections, all cases are made of 316L stainless steel, and the crystals are crafted from sapphire crystal. The movements are sourced from the esteemed Swiss company ETA.
Can I customize my watch?
Yes, you can create your dream watch by choosing the materials, colors, dial design, and other details. Our team will provide you with expert guidance throughout the process.
How long does it take to create a custom watch?
The production time for a custom watch typically ranges from 30 to 90 days, depending on the design and complexity of the project.
Do the watches come with a warranty?
Yes, all our products come with a 5-year warranty covering craftsmanship and materials. However, the warranty does not cover theft or damage caused by improper use.